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Resident urges refund and policy change after sewer charges based on assumed volume

3539187 · May 27, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Michael Grubentrejo told the Plano City Council his household was overcharged $538.32 in its first year under the city’s assumed sewer-volume method for new accounts and asked the council to refund the overcharge and change policy to reconcile accounts once the first winter quarter average is established.

Michael Grubentrejo, a Plano resident, used the council’s public comment period to raise an issue with the city’s practice of assigning an assumed sewer volume to new accounts. Grubentrejo said his household was charged $538.32 more than it should have been in the first year after moving in because the account was billed at the city average rather…

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