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Council votes to stop mailing separate late-penalty notices for water bills; staff to expand digital alerts
Summary
Council approved discontinuing routine mailing of separate late-penalty notices for overdue water bills to cut costs and because many mailings are returned undelivered. Staff reported mailing 10,115 late-penalty notices last year at about $8,800 in postage and supplies, sending 8–900 notices monthly and disconnecting roughly 50 accounts monthly;
The El Campo City Council approved a motion to discontinue routine mailing of separate late-penalty notices for overdue water bills and directed staff to expand digital notification options.
Staff presenting the item said the city mailed 10,115 late-penalty notices over the past year at a cost of about $8,800 for paper, envelopes and postage (not including staff time). Utility staff reported that many notices are…
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