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Tompkins County’s Whole Health integration: officials report growing client volume and internal referrals after Brown Road clinic opening
Summary
County staff told the Health and Human Services Committee that integrating public health and mental health operations has created a shared referral system, a new Brown Road clinic opened in November, and internal referrals and unique client visits are rising.
County Whole Health staff gave the committee a detailed progress report on the integration of public health and mental-health services, saying the effort has produced a joint organizational structure, shared administrative functions and a new clinic that is expanding access.
"The goal of integration ... was to provide holistic care to our community," said Jeremy, a Whole Health staff presenter, describing the work the departments have done to treat people "as one person, rather than having to engage in multiple systems." Jeremy led the presentation tracing organizational changes, new joint positions and operational steps taken since the departments began integration.
The most visible change, staff said, is the Brown Road clinic. "This past fall, we opened a mental health clinic at the Brown Road…
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