Troutdale parks staff told the Parks Advisory Committee on May 21 that the city will roll out a pay‑to‑park system at Glen Auto Park this summer using the Passport mobile payment platform and a later-installed payment kiosk.
The program will open as an app‑based system with a kiosk ordered for later installation; parking will cost $2 per hour with a $10 daily maximum. Troutdale residents will be able to register license plates at City Hall for an exemption placard, and the city plans to absorb nominal transaction fees rather than add them to the user price. The City Council is scheduled to consider a resolution amending fees and charges on June 10, Jonah Jacobson, parks superintendent, said.
Jacobson described a phased rollout: app first, kiosk later after about a 10–12 week lead time. He said the vendor is Passport (the system is similar to Portland’s ParkingKitty but uses Passport branding), and that placards will carry issuance numbers for enforcement purposes. “We’ll start with the app based system,” Jacobson said. “The kiosk is going to be linked to Passport … all the payments will be essentially locked in the same place.”
Committee members pressed for details about resident registration, enforcement and cost. Jacobson said the city had not finalized whether residents can complete registration entirely online or must visit City Hall to receive a physical placard; he agreed to raise the question with colleagues working on the project. “That’s an excellent point,” Jacobson said when asked whether residents could register without a trip to City Hall.
On enforcement, Jacobson said the city has budgeted $50,000 in the coming fiscal year for contracted security and expects to use Oregon Patrol Service to enforce citations. He said fines would be handled through Troutdale Municipal Court but that the amount of the fines had not yet been set. Shelley Reynolds, a committee member, asked for an invoice or cost breakdown; Jacobson said setup costs for Glen Auto are under $15,000 and offered to email a copy of the invoice to the committee.
Jacobson also gave the committee a layout update: Glen Auto’s existing lot contains 10 parking spaces, three of which are assigned under a Sugar Pine lease. He said one change moved two ADA stalls into a consolidated row for convenience.
The parks superintendent described the rollout as phased and enforcement‑dependent: the app system begins sometime in June after council approval, the kiosk arrives later, and contracted patrols would focus on vehicles without placards or payment. Jacobson said the city will absorb the per‑transaction processing cost rather than passing it to users.
Committee members asked about signage, app mechanics (credit‑card and mobile wallet support), and how placards will be issued and used in enforcement. Jacobson confirmed the system will be cashless and accept credit cards and mobile payments. He said more operational details will be resolved before the June council resolution, and that staff will follow up with the committee.
Less urgent details: Jacobson said lifeguard and public‑safety staffing at Glen Auto for busy weekends is already planned. The Parks Advisory Committee did not take a formal vote on pay‑to‑park; Jacobson presented the plan and noted the council action scheduled for June 10.
Jacobson said he will provide further documentation, including the setup invoice and registration mechanics, to the committee before the council hearing. He also encouraged committee members to raise follow‑up questions about resident registration and enforcement.