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Duval city clerk outlines digital transition, public‑records backlog and FirstNet rollout
Summary
City Clerk John Vero told council his new clerk office work plan centers on CivicRec reservations, NextRequest public‑records processing, NeoGov hiring consolidation, shredding long‑retained records, SharePoint migration and exploring FirstNet for priority cellular service and device management.
John Vero, Duval’s city clerk, presented the city clerk office’s 2025 work plan on May 20, describing technology upgrades and operational changes aimed at modernizing records, improving public‑records response and migrating services to cloud platforms.
Vero said the clerk’s office — recently established as its own department — has implemented CivicRec for facility reservations (108 reservations completed so far) and is working toward adding field reservations and online invoicing. He reported the city’s mobile app (referred to as GOCOV/Goga in the presentation) has about 610 downloads and said staff…
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