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County clerk reports higher service demand, passport revenue gains and small election grants

3479057 · May 24, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Kane County Clerk Jack Pollack reported increased customer service volumes—passports, marriage/birth/death records—grant reimbursements for election judges, and routine voter‑registration mailings that include election information; he confirmed election‑related CTCL grant spending followed the award terms.

County Clerk Jack Pollack told the Public Service Committee on May 22 that clerks’ office activity is up across several service lines and that recently obtained grants and reimbursements have reduced pressure on the general fund.

Pollack said passport applications and other record services are ahead of prior years: "the 32 hundred 9, we've had records each month. We're 23% ahead of fiscal 24 at this point," he said, adding the office was serving roughly 21% more customers than last year. Pollack said those fee revenues reduce net cost pressure on the county budget.

On election administration, Pollack noted his office mails required items to voters, including voter registration cards and the biannual permanent vote‑by‑mail notice. He asked residents who receive voter registration cards for people who no longer live at a household to mark the card "voters moved, no longer registered, and send it right back to us," to help maintain accurate voter rolls. Pollack said the voter registration mailing is also an opportunity to include information about becoming an election judge and early‑voting sites.

Pollack also reported a $30,000 reimbursement grant from the State Board of Elections for election judges and reiterated that the CTCL grant discussed in public comment is a reimbursable award he said the clerk’s office is spending in line with the grant agreement. “In terms of spending the money, yes, the clerk's office will spend the money. The grant has been spent according to the agreement and will be spent according to the agreement,” Pollack said.

Committee members asked for a written plan or memo on any remaining CTCL funds and their line‑item uses; Pollack and others agreed to provide more detail so members could review how grant reimbursements and equipment purchases affect the county’s fiscal picture.

Pollack’s report also noted the clerk’s office helps collect taxes in Aurora and continues outreach about elections and services; no ordinance or change to election practice was proposed at the meeting.