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Building department readies online permitting with OpenGov; raises helped retain inspectors
Summary
Springfield’s building and housing code leaders said the city will launch OpenGov for online permits and payments; department officials credited recent clerical and inspector pay increases with improved retention and said permitting revenue and enforcement activity have remained strong.
Steve Dessler, code enforcement and building commissioner, told the council on May 21 that the department will implement a new online permitting system (OpenGov) that officials expect will allow 70–80% of basic permits to be applied for and paid online.
Dessler said the City expects the new system to streamline permitting and reduce foot traffic for standard inspections and permits. He…
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