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Council approves citywide leak protection plan; $1.70 monthly charge and opt‑out announced
Summary
Ordinance 2025‑02 to adopt a private leak‑protection program (ServLine) was approved on second reading; the charge is $1.70 monthly for single‑unit residential customers, with notices to be mailed in June and an opt‑out process before charges begin in August.
The Frostburg Mayor and City Council adopted Ordinance 2025‑02 on second reading, changing the city code to permit enrollment in a third‑party leak‑protection program and establishing implementation details.
Elaine Jones, the city's Director of Finance, explained the timeline for implementation: "The notices will be included in the June utility bill," and customers who do not opt out will begin seeing the charge in August. The council and staff clarified that the monthly charge is $1.70 and the program is "only available to single unit residential customers." The city's existing leak adjustment policy will remain available until the new program takes effect.
Council members confirmed that the effective date for the ServLine program is Aug. 1, 2025. Notices will be mailed with the June bills giving customers approximately two months to opt out by contacting ServLine directly. The ordinance passed on second reading by voice vote.
