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Board warns Ice Out Pub after repeated weekend noise complaints; asks operator to tighten closing procedures
Summary
The board heard multiple police reports and neighbor complaints about late‑night noise outside Ice Out Pub and advised the owner to tighten last call, music cut‑off and crowd‑control practices.
During public‑business time on May 21, the Fall River City Licensing Board received a detailed account from police of repeated weekend noise complaints about Ice Out Pub and advised the establishment to adopt new measures to reduce late‑night disturbances.
Police representative and board members told the licensee that officers have received recurring weekend calls — often from a repeat complainant — about loud music, groups congregating in the parking lot and noise carrying into nearby multifamily housing. The board reviewed recent incident notes that showed officer responses frequently occurring between about 1:30 a.m. and 2:30 a.m.
Licensee Crystal DeRosa (who identified herself for the record) acknowledged efforts the pub had made, including repositioning speakers and conducting staff patrols outside the building. She told the board the venue has a doorman plus two security staff inside and that staff ask patrons to leave the property after closing. Officers confirmed they sometimes find noise reduced when they arrive and at other times encounter groups still lingering in the lot; officers said they speak with a man who identifies himself as the owner during some calls.
Board members offered specific operational steps the licensee could implement, including earlier last call and music cut‑off, turning on lights shortly before closing to encourage dispersal, and documenting a written plan of actions. Member Michael Perera suggested cutting music entirely by 1:30 a.m.; another member asked the pub to limit entry cutoff times so no new patrons are admitted late in the evening. The board asked the licensee to document these strategies and email them to the clerk so the board has a record of the licensee’s mitigation steps.
The board did not impose an immediate sanction but cautioned that continued complaints could lead to a formal enforcement hearing. Members said they would place the report on file and hoped to avoid further action if the licensee demonstrates effective mitigation and coordination with police.
