Representatives of veterans service organizations told the Senate Veterans' Affairs Committee that accessibility problems remain at some VA facilities and in community care, and urged the creation of a Veterans Accessibility Advisory Committee.
Morgan Brown, national legislative director for Paralyzed Veterans of America, described repeated problems veterans face accessing VA care: inaccessible medical diagnostic equipment such as mammography machines, dental chairs and scales, and clinics configured so staff cannot see or assist patients arriving at entrances. "Those are the types of barriers that we're talking about," Brown said, urging VA to lead in accessibility standards.
Brian Dempsey of Wounded Warrior Project and John Retzer of Disabled American Veterans endorsed the committee bill to create an advisory committee to address equal access, saying it would help the VA ensure accessibility in facilities, equipment and community providers. Brown said the US Access Board published accessibility standards for medical diagnostic equipment in 2017 and that VA took steps to adopt those standards; he said veterans still report equipment‑related access failures and urged the committee to conduct further oversight.
Paralyzed Veterans of America also supported bills to raise mileage reimbursement rates for veterans traveling to appointments and to extend CHAMPVA coverage for surviving family members; VA witnesses supported the intent of some bills but expressed concerns about specific provisions. The hearing record contains no formal votes; witnesses asked the committee to consider targeted oversight of accessibility equipment adoption and to ensure accessibility requirements extend to community care providers.