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Mayor urges residents to call 911 after delays tied to volunteer EMT group; council advances EMS equipment fund to finance committee
Summary
City officials told residents to call 911 after volunteer group Hatzalah Cleveland allegedly discouraged 911 use; council voted to send an ordinance creating an EMS vehicle acquisition fund to the finance committee and discussed ambulance-billing revenue and collection practices.
Mayor (role: Mayor) told the University Heights City Council on April 21 that four neighboring cities have raised formal safety concerns about Hatzalah Cleveland, a volunteer emergency medical service organization, and asked residents to call 911 first in any medical emergency.
The mayor said Hatzalah Cleveland “has been encouraging residents to call them instead of 911,” and that the University Heights Fire Department has recorded at least 30 incidents in which delayed 911 notification led to response delays “typically being 5 to 20 minutes, but sometimes up to 30 minutes or more.” The mayor said the cities copied medical and state authorities in a written letter to Hatzalah’s medical director and urged the group to meet to discuss a memorandum of understanding.
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