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Committee member asks staff for citywide update on AMI meter upgrade and customer notification
Summary
A committee member reported a constituent who received an unexpected meter upgrade and asked staff for a citywide status update on the AMI metering project and notification protocol; staff described a two-week postcard notice and door hanger practice but agreed to provide a formal update to the committee.
A committee member asked staff for a citywide update on the automated metering infrastructure (AMI) meter upgrade project after a constituent reported not receiving advance notice for a meter change.
During the meeting the committee member said a constituent in Riverchase had a meter upgraded…
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