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Neighbor questions traffic and prescription handling at Stonecrest medical-courier home-office request

3425872 · May 21, 2025
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Summary

City of Stonecrest planning staff heard May 20 a request from Carol Galsby, owner of Promaic Express LLC, for a Type 1 home-occupation administrative permit to run a medical-courier dispatch office from 1566 Smithson Court.

City of Stonecrest planning staff heard May 20 a request from Carol Galsby, owner of Promaic Express LLC, for a Type 1 home-occupation administrative permit to run a medical-courier dispatch office from 1566 Smithson Court.

Ramona Eversley, senior planner, presented the application (case SA-25-032) and said the parcel’s future land use is suburban neighborhood and its zoning is RSM (small-lot residential mix). Eversley reminded the hearing that Type 1 home occupations permit only administrative work with no customer contact and must comply with section 4.2 0.31 and vehicle rules in section 6.1 0.3.

Neighbor Kerry Demmons said she lives “about three houses up on the opposite side” and asked whether the business would increase traffic from package or delivery activity; she said, “if it's going to increase the traffic … then I'm opposed to it.” Galsby responded that her service will dispatch independent contractors to pick up prescriptions and deliver to clients in surrounding areas, not from her residence. “We're not doing anything from my address. I don't want them to know where I live,” she said, and added she will dispatch independent contractors “like Uber or Lyft” and operate primarily through dispatch software.

Galsby said she will require drivers to have clean driving records and insurance, provide HIPAA training, and avoid handling hazardous medical waste. She described the service as delivering prescriptions and health-care materials to clients in nearby areas (she cited service to Cab, Snellville and Conyers) and said initial operations will be limited to quantities that do not trigger DOT or hazardous-material requirements.

Resident Felicia Black asked whether state licensing or specific authorizations would be required to handle prescriptions and medications and whether certain drugs (for example, opioids or controlled substances) would require different handling. Galsby said her business plan addresses those issues and that training and reporting protocols would guide what drivers may or may not pick up.

No formal vote was taken at the hearing. Planning staff said Galsby will receive a written decision within 24 to 48 hours.