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Orange County clerk moves two part-time DMV clerks to full time amid increased walk-up demand
Summary
County Clerk Kelly Escobar asked the committee to reclassify two funded part-time vehicle clerks to full-time because of increased customer volume and new responsibilities; legislators approved the reclassification, citing long lines at DMV offices.
The Personnel and Compensation Committee approved reclassifying two funded part‑time vehicle clerk positions to full‑time for the Orange County clerk's office to address rising customer volume at county-run DMV windows.
Kelly Escobar, Orange County clerk, told the committee "the volume has just increased tremendously" and said only about "40% of Orange County residents have a real or enhanced ID," a factor that contributes to higher in‑person demand. Escobar said Albany has shifted additional responsibilities to county DMV staff, including processing eligibility for REAL ID and enhanced IDs that the state previously handled.
Escobar described daily operations: staff arrive early to hand out clipboards and paperwork so the first arrivals are processed quickly, yet lines still form. The committee heard that the change had been requested in the prior budget and that sustained volume now justifies converting the positions. Legislators approved the reclassification by voice vote.
