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Phoenix expands heat-response and alternative 911 programs as homelessness programs show results
Summary
Mayor Kate Gallego described expanded cooling centers, a growing community assistance response team, and the city's Office of Homeless Solutions' work in moving thousands into housing; she cited reduced heat-related 911 calls and specific client success stories.
Mayor Kate Gallego described efforts to reduce heat-related harm and shift appropriate 911 responses away from police by expanding alternative responses and services for people experiencing homelessness.
"A significant change for Phoenix is recognizing that not every 911 call requires a response from a police officer," Gallego said, and she highlighted the fire department's community assistance program as an alternative mental-health-focused response for many unsheltered calls.
Why it matters: Phoenix faces extreme heat and an unsheltered population that often…
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