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West Bend council names city dispatch as primary wireless 911 answering point, sets May 21 target for cutover

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

West Bend’s Common Council voted May 19 to designate the City of West Bend dispatch center as the wireless 911 public safety answering point (PSAP) for calls generated within city limits, making Washington County a secondary answering point.

West Bend’s Common Council voted May 19 to designate the City of West Bend dispatch center as the wireless 911 public safety answering point (PSAP) for calls generated within city limits, making Washington County a secondary answering point.

City leaders said the change is part of the city’s Next Generation 911 implementation and should improve how cell-phone-originated emergency calls are routed to the correct jurisdiction.

Council members were presented with a staff recommendation and a request to “name in accordance with state statute” the city dispatch center as the wireless 911 PSAP…

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