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Coffee County EMS: staffing improves; board asks for response-time map and station study
Summary
Board members reported improved medic staffing and asked staff to produce a breakdown of long ambulance response times by range and area to help decide whether to open a station near Hillsborough.
Coffee County EMS officials told the county advisory board that staffing has improved and asked for data showing where long ambulance response times are clustered so the board can consider opening a station near Hillsborough.
Board members said call volume has tapered from peak pandemic levels and that current staffing increases are returning unit availability toward pre-pandemic norms. "We are way better in staffing right now," one service leader told the board, and staff reported no active work-comp cases and several new hires in training.
The board pressed for more granular response-time reporting beyond the average times the service already publishes. A board member requested a report that breaks calls into ranges (for example, 0–5 minutes, 5–10 minutes, 10–15 minutes, etc.) and shows how many calls fall into each range and where the long-range…
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