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DOC constituent services reports 2,336 inquiries in quarter; wellness, health and safety top concerns

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Summary

Stephanie Johnson, the Alabama Department of Corrections constituent services coordinator, told the committee that her office received 2,336 inquiries during the July–September quarter, with wellness, health and inmate-safety concerns the most common categories.

Stephanie Johnson, the Department of Corrections’ constituent services coordinator, told the Joint Interim Committee on Corrections that her office logged 2,336 inquiries in the July–September quarter and is refining intake and web forms to better classify complaints.

Johnson said the top five complaint categories were inmate wellness (requests to check on inmates who had not been heard from), inmate health (medication and medical questions), inmate safety (concerns that a person’s situation is not safe), inmate release (questions about mandatory or…

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