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Granbury hires Water Company of America to audit utility billing; firm paid only from recovered revenue
Summary
The city approved an agreement with Water Company of America to perform a billing and metering audit designed to identify unbilled or misbilled accounts; WCA works on a contingency/performance basis and will invoice the city only after recovered revenue has been collected, city staff said.
The Granbury City Council approved an agreement on Oct. 21 authorizing the city manager to execute a contract with Water Company of America (WCA) to audit the city's utility metering, billing and collections for potential errors and unbilled services.
Ava Gregory, the city's finance director, said staff has already identified issues internally and wants a third party to perform a complementary review. The city invited Shane Sangeli of Water Company of America to describe the firm's process. Sangeli told the council WCA…
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