Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Tourism Kiosk topic
No spam. Unsubscribe anytime.
Provo tourism staff install visitor-information kiosk at airport to steer visitors and dollars to county
Summary
City tourism staff described a new visitor-information kiosk installed at the Provo airport and two existing kiosks downtown and at Traverse Mountain, saying the kiosks will provide trip planning information, encourage local spending and are being tested for broader rollout.
A city tourism staff member announced a new visitor-information kiosk at the Provo airport and said the device is intended to direct visitors to local attractions and increase spending in Utah County.
The staff member said the kiosk is part of a small network already deployed in the area, and that officials are testing the system before possible expansion. “This project has been long in the works so that we could actually bring the visitor center to where visitors are. With the kiosk, it gives us the opportunity to tap into our website and to give information to people. We are thrilled to be able to have this 1 here at the airport. We have 1 at the visitor center at the Convention Center here in Downtown Provo, and we also have 1 at the outlets at Traverse Mountain. We are testing our systems and hopefully in the future we'll actually extend and bring more to the valley,” the staff member said.
A second tourism staff speaker described the kiosk as a planning tool for travelers, saying it will offer quick trip ideas. “We've all traveled places. What am I gonna do today? What are we gonna do planning out our trips and things? And and so they are huge at helping. And this will continue helping us with that effort,” the staff member said. The speaker added that the kiosks can encourage visitors to spend locally: “And so I love that if someone just needs a few ideas of how to spend some of their day and hopefully some of their dollars in our lovely county, then this will help with that.”
A third staff speaker framed the kiosk as a revenue tool for residents, linking visitor spending to tax burden. “This airport is so important to us for our tourism, for our residents. Everyone always says, well, why do we care about tourists? Well, I'll tell you why we care about tourism. They bring us their cash, and we like that because I can lower your tax burden if visitors are paying for our amenities that we love and enjoy,” the speaker said. That speaker described the kiosk as “another tool in our toolbox to increase our tourism dollars.”
A fourth staff speaker described the airport’s growth and encouraged visitors to explore the county using the kiosk: “We are the fastest growing airport in the nation. Who would have thought, you know, this was just such a, you know, let's go for it and just see. And maybe it'll work and maybe it won't work. And it's worked, and we are literally the fastest growing airport in the nation. The spotlight is on Provo and it's really exciting,” the speaker said. The same speaker added, “And with this kiosk, Utah County is on display for exploration. We want people to come. We want them to explore. We want them to play with this and figure it out and say, where do I go to hike? How where do I go how many restaurants are in downtown Provo?”
Speakers emphasized that the kiosk is intended for both visitors and residents. “Provo's motto is welcome home. And this kiosk is not just for visitors. It has given them all the reasons they need to stay a while,” the fourth staff member said.
The remarks described only deployment and testing; no formal vote or policy decision was recorded during the discussion. Staff said they are testing the kiosks and may expand them in the future if testing supports it.
