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RECC seeks technology upgrades and staff pay adjustments as 10 dispatch vacancies persist
Summary
Santa Fe County's regional emergency communications center (RECC) asked the Board of County Commissioners on Wednesday for technology upgrades, server replacements and funding for collective bargaining to help fill longstanding dispatcher vacancies.
Santa Fe County's regional emergency communications center (RECC) asked the Board of County Commissioners on Wednesday for technology upgrades, server replacements and funding for collective bargaining to help fill longstanding dispatcher vacancies.
RECC Director Roberto Luhan told the board the RECC faces about 10 current vacancies and is seeking funds for upgrades that include an enhanced rapidSOS Unite package, a new computer‑aided dispatch (CAD) server and Motorola MCC rugged laptops that permit full radio functionality from any internet connection. Manager Schaeffer said the FY2026 package also includes funds to support collective bargaining with RECC's bargaining unit to address salaries and retention.
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