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MassDEP explains what to do after receiving an EPA LCRR service‑line notice
Summary
The Massachusetts Department of Environmental Protection published a guidance video explaining consumer notices required under the U.S. EPA's Lead and Copper Rule Revisions, what the three notice categories mean, and steps residents can take to identify service‑line materials, reduce exposure and pursue testing or replacement options.
The Massachusetts Department of Environmental Protection released a guidance video explaining consumer notices required under the U.S. Environmental Protection Agency's Lead and Copper Rule Revisions (LCRR), which took effect Oct. 16, 2024, and require community and nontransient noncommunity water suppliers to inventory service‑line materials and notify customers by Nov. 15, 2024, if their service line is a lead line, a galvanized line requiring replacement, or of unknown material.
The guidance matters because lead in drinking water can cause harm at any level and the notices trigger different next steps for homeowners, renters and water suppliers. A MassDEP staff member in the video said, "There is no safe level of lead in drinking water," and outlined health risks to pregnant people, infants and young children and separate risks to adults.
The video defines a service line as the pipe connecting the water main…
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