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El Segundo releases resident and business survey results; council directs integration into city app
Summary
Staff reported a 19.9% overall response rate to the city’s resident and business survey and council directed staff to integrate survey questions into the El Segundo Connect app and point‑of‑service channels rather than a mailed survey next year.
Deputy City Manager Barbara Voss presented the results of the city’s annual resident and business satisfaction survey and the City Council on May 6 directed staff to integrate future survey questions into the El Segundo Connect app and at points of service.
The city sent 6,431 surveys to residents and businesses and received 1,277 complete responses, a 19.9%…
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