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City plans to move from Accela to iWORKS for permit tracking; staff to return May 22 with contract
Summary
Community Development staff told the council they plan to replace the city’s aging Accela permit-tracking system with iWORKS, citing lower quoted three‑year costs, unlimited users and cloud-based functionality; staff issued a 60‑day termination to Accela and will present a contract for council consideration on May 22.
Lake Forest Park Community Development staff told the City Council on May 8 they intend to replace the city’s aging Accela permit-tracking system with a cloud-based product, iWORKS, and will return at the May 22 meeting with a proposed contract and resolution.
Director Mark Hoffman said the city’s existing Accela build is old and underutilized, and that Accela representatives required a two‑year quote to modernize the system. Hoffman said staff pursued other vendors and narrowed choices to Accela and iWORKS; after…
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