Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Golf operations reports sold-out events, call-center hours trimmed, staffing gaps and booking limits for nine‑hole play
Summary
Pat O’Hara told the Sun City West Golf Committee on May 8 that recent tournaments sold out, call‑center volume has fallen and staff hours were trimmed, and that software limits online booking of nine‑hole tee times.
Pat O’Hara updated the Sun City West Golf Committee on May 8 about recent events, call-center changes, staffing and booking limitations that affect resident play.
O’Hara said the community’s “Swing into Spring” tournament on May 3 at Trail Ridge sold out with about 100 players, and he reported winners and several other seasonal events (men’s four-club championship, green-team events). He said popular recurring players such as Pat Kinnaman and Mark Masterson participate frequently in events.
On customer service, O’Hara said resident use of the online portal has reduced call-center volume: calls fell…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
