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South Coast Rail opens; officials cite staff shortages, shuttle buses and monitoring of operator Keolis
3247700 · May 8, 2025
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Summary
Lawmakers and MBTA officials discussed service launch and staffing shortfalls on the South Coast Rail line. MBTA and Keolis have used shuttle buses when crews were unavailable; MBTA says Keolis is training additional conductors and engineers and is working on contingency staffing.
Representatives and MBTA leadership discussed operational challenges following the March opening of South Coast Rail service to Fall River, New Bedford and Taunton.
MBTA General Manager Phil Lang said Keolis, the line operator, has worked with the authority to qualify additional…
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