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SDCP staff brief CAC on CAP 2022 arrearage program, phase 4 enrollment and outreach results

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Summary

Staff said SDCP is coordinating with SDG&E to secure funds under California’s 2022 arrearage relief effort and previewed a phase 4 mass enrollment that could add about 90,000 accounts in 2023; staff also reported outreach activity and a 96.8% participation rate among current customers.

San Diego Community Power staff told the Citizens Advisory Committee on Oct. 11 they are coordinating with San Diego Gas & Electric to access funds created by the state’s 2022 arrearage-relief program and previewed a mass-enrollment phase that would expand service to additional jurisdictions.

Lucas (director of data analytics and account services) explained that the California program established in the 2022 state budget will distribute roughly $1.2 billion to reduce past-due energy balances that accrued during the covered period (March 4, 2020–Dec. 31, 2021). He said the investor-owned utilities must file the applications on behalf of load-serving entities; SDCP staff are working with SDG&E so eligible customers in the SDCP service area receive relief. Lucas said, “the dollar disbursement is expected by sometime around January of 2023.”

Lucas detailed the eligibility nuance: customers whose arrearages accrued under bundled SDG&E service during the covered period should receive relief when SDG&E applies the funds, and a small number of customers (18) who changed rate classification during the covered period were identified for direct inclusion in SDCP’s reconciliation.

Staff also updated members on phase 4 planning. Lucas said the agency is preparing to mass-enroll roughly 90,000 additional accounts — covering unincorporated San Diego County and National City — in 2023, and that staff will return to the CAC with a rollout and engagement plan. He also reported retention and outreach metrics: SDCP’s participation rate stood at 96.8 percent, and Encinitas — which set its default product to the Power100 option — reported 426 opt-ups/opt-downs representing about 1.75% of participating customers in that agency.

Public affairs staffer Jen Lebron said the outreach team ran a record month of community events in September (15 events) and highlighted the San Diego Wave commitment to renewable energy as a promotional partner. Anthony (CAC member) urged that SDCP’s name be associated with financial benefits returned to customers.

Lucas said the CAP 2022 application portal requires input and reconciliation with SDG&E and that the application work must be completed by Oct. 26 (portal deadline for some processing); staff said they will update the CAC after filing. No formal CAC action was requested; the item was an informational update.