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Boston EMS outlines staffing, call volume and a $86.8 million FY26 budget request to council

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Summary

Boston EMS told the City Council committee it handled more than 140,000 clinical incidents in 2024, is expanding staffing and alternative response units, and projects a FY26 operating budget of $86.8 million largely driven by wages and collective bargaining.

Boston Emergency Medical Services Chief James Hooley told the City Council Committee on Ways and Means on May 8 that Boston EMS responded to a high volume of calls in 2024, is expanding recruitment and retention efforts and requested $86.8 million for the FY26 operating budget.

“We are 1 of the busiest, if not the busiest, municipal ambulance services in all of New England,” Chief Hooley said, describing the department’s staffing, training and alternative-response programs.

The chief told councilors Boston EMS comprises about 440 uniformed members and 32 non-uniformed personnel, and that the department answered “over…

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