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911 supervisor urges hiring another telecommunicator to curb overtime costs; some municipalities may be underpaying dispatch fees
Summary
The county's 911 supervisor told the finance committee that persistent overtime and comp time pressures justify adding a new telecommunicator; the committee discussed costs and whether some small municipalities are not paying dispatch or EMS fees that support routine patrols.
Iroquois County's telecommunicator supervisor reported ongoing staffing shortages and high overtime that the supervisor said could be reduced by hiring an additional full-time telecommunicator.
Why it matters: the county is budgeting overtime for the 911 center; hiring an additional full-time telecommunicator would shift some overtime into salary-and-benefits costs but could reduce uncontrolled comp-time and overtime expenses.
Key points from the report: - Overtime and hours: the supervisor showed historical overtime and…
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