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Dallas County officials criticize $32 million Oracle rollout and PPM integration problems
Summary
Commissioners criticized the county's Oracle ERP deployment, saying the project has not delivered promised project‑portfolio reporting and that staff are still relying on spreadsheets; county ERP leaders said projects and corrections are underway and that missing project entries are being loaded this week.
Dallas County Commissioners on May 6 took aim at the county’s enterprise resource planning (ERP) implementation, saying the Oracle system paid for over several years has not delivered the promised project and finance functionality and that staff are still relying on spreadsheets to manage capital projects.
At the meeting Judge Clay Jenkins and multiple commissioners said the county has spent roughly $32 million over four years on Oracle Fusion and the project‑portfolio management (PPM) module but that key reporting and integration problems remain. “We paid Oracle $32,000,000 and I’m doing the same spreadsheet work I used to do before we brought the system online,” the judge told the court, calling for clearer accountability and a fix from the…
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