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Library leaders describe contracted security, recent equipment investments and continuing safety challenges
Summary
Library management told the council it uses contracted security staff systemwide, has invested in badge readers and cameras and is weighing how best to balance contracted guards with municipal police for some duties.
David Leonard and other library staff told councilors that safety and security remain a significant operational issue as branches serve more patrons with diverse needs.
Leonard said the library uses a contracted security force and called the team “a really good, team of security officers,” noting long‑term personnel continuity with the contract. He said contracted guards are the first face many patrons see and stressed the need to balance compassion for patrons’ needs with safety for staff and other visitors.
Why it matters: Councilors asked whether municipal police could instead provide library security and whether such an approach would be feasible or more expensive. Leonard and staff said contracted guards provide scheduling flexibility for branches and events, while municipal police have broader powers and higher cost implications.
Recent investments and contract lines: Library staff said the FY25 budget included an investment of roughly $175,000 for equipment such as badge readers, cameras and lock boxes to protect staff, collections and facilities. The library also reported that a portion of its contractual services line covers security guard services and that the contract vendor named in the hearing is Allied Universal.
Questions remaining: Councilors asked library staff to consult with property management and the police commissioner on whether a hybrid approach using municipal police for some functions could make sense; library staff said they would do so. Leonard and staff said the library will continue investing in non‑force interventions, partnerships and referral pathways for patrons with behavioral health needs while maintaining contracted security at most locations.
Ending: Library leaders said they will continue to report on security investments and explore options, including further consultations with the police and property management.
