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Inspectional Services reports faster permit review, digital plan review and staffing changes
Summary
The Inspectional Services Department told the council it reduced average time to first review from 50 to 35 days after a plans-and-zoning reorganization, is digitizing remaining paper processes and plans a digital plan-review rollout this year.
Boston’s Inspectional Services Department told the City Council Committee on Ways and Means that reorganization and technology work are shortening permitting timelines and expanding inspection capacity.
Commissioner Tanya Del Rio said ISD issued about 36,000 building permits in 2024 and performed almost 56,000 building inspections, roughly 26,000 housing inspections, 17,000 environmental rodent-control inspections and about 16,000 health inspections of food establishments. She told councilors the department’s FY25 budget is about $23 million and that revenue can vary…
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