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Auburn approves $586,405 purchase of Tyler public‑safety software; departments expect year‑long implementation
Summary
The Auburn City Council authorized a $586,405 purchase of a Tyler Technologies enterprise public‑safety software suite and staff said annual maintenance is estimated at about $303,069; implementation and data migration could take up to a year.
The Auburn City Council approved a contract to purchase an enterprise public‑safety software suite from Tyler Technologies for $586,405, and staff said annual recurring maintenance and licensing costs are estimated at about $303,069.
Council members questioned the procurement and implementation process, prior vendor performance, costs and transition logistics. Councilmember Will Griswold asked about the city’s history with the existing vendor; staff said Southern Software (and predecessor products) has been in use since before 2009 but that the current solution no longer meets the city’s needs. Staff…
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