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Utility locates surge strains Wausau staff; city required to respond under state 811 system
Summary
Commissioners were told May 6 that increased boring and broadband installs are creating heavy demand for utility locates, requiring multiple full-time staff or costly outsourcing and imposing unreimbursed costs on the utility.
Commissioners at the Wausau Waterworks meeting May 6 heard that a surge in bore-and-locate requests tied in part to broadband and other underground work is demanding multiple full-time employees and producing net costs to the utility.
Commissioner Robinson asked whether locates are scheduled by project or called individually. Eric, Director, responded: "No. They call them in individually... We're managing the amount they're doing through permits,…
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