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City outlines timeline to integrate MyBuildingPermit portal with Amanda — single-family, multifamily and commercial target Oct. 1
Summary
City staff told the committee they are working to integrate the MyBuildingPermit customer portal with the city's Amanda permit system and are targeting Oct. 1, 2025, to make single-family, multifamily and commercial permit types available online through the portal.
City staff provided an informational briefing on the status of the MyBuildingPermit customer portal and the city's back-end permit system (Amanda). Thomas (city) explained the rollout in phases: electrical, plumbing and mechanical permits are already active through MyBuildingPermit; the next phase — single-family, multifamily and commercial permit types — requires internal Amanda folder configuration and a vendor integration to pass data between the two systems.
Why it matters: Developers and builders have urged faster, more transparent permitting. Staff said the current manual work-arounds (requesting secure links, uploading files, tracking versions) add days to each review cycle and slow down redesign cycles. Fully integrated portals would allow applicants to submit, track and receive comments within a single customer experience and push submittals into Amanda for city review.
Staff update and schedule: - Folder configuration in Amanda for single-family, multifamily and commercial permit types is in progress. Staff said prior folder development (begun in 2016) was never fully tested or put into production and requires rework. - Staff are contracting a specialized Amanda consultant (Granicus/Amanda services) to finish development and integration; Thomas said the city has paid for some of this work in prior years and is pursuing a contract to complete it. - Tentative timeline presented: folder configuration and integration development to be completed mid-summer; testing and go-live for single-family, multifamily and commercial permit types targeted for Oct. 1, 2025. Phase 3 (land use permit types) and Phase 4 (right-of-way permits) will follow.
Funding: The city collects an "automation" fee on permits; staff said the automation fund had roughly $600,000 at the end of 2024 and that roughly $200,000 was added in the last fiscal year. Ongoing annual MyBuildingPermit fees are about $70,000–$80,000 per year.
Ending: Staff said the integrated portal should reduce administrative time for applicants and staff and that the city will continue contracting specialist support to complete the work. Thomas and Community Development Director Keith Niven encouraged continued communication with the development community while the integration and vendor refresh proceed.
