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Borger releases first multi‑year performance analysis showing mixed results; council receives report
Summary
City staff presented Borger’s first multi‑year performance management analysis, reporting 60% of measures on or trending toward target and highlighting trends in sick leave, public safety metrics, code enforcement, water operations and revenues; the council voted to receive the analysis.
The Borger City Council on May 6 received the city’s first multi‑year performance management analysis, a compilation of 249 key performance indicators and 54 ICMA benchmarks covering six operational divisions and 27 functional departments.
City staff said 60% of measures ended the year on target or trending positive and 23% were trending negative. Presenters highlighted notable data points: the city’s overall sick leave averaged about 53 hours per full‑time equivalent (national average cited at 63); firefighter/EMS sick leave averaged 32 hours (national average cited at 78); workers’ compensation claims per 100 FTEs were reported at 6 (national average 15); and days lost to injury per 100 FTEs were reported at 14 (national average 92).
Public safety metrics showed mixed results: patrol staffing ratios were above national averages in sworn officers per 1,000 population (Borger at about 3.0 versus a 2.7 national average) and Part I property crimes were below the national average (19 per 1,000 population versus 30 nationally). Police high‑priority response time was cited at 167 seconds (national average 270). The presenters also said certain violent‑crime figures previously reported had been corrected after misclassification.
Other operational highlights included: 23,200 feet of alley graded and 91 tons of debris removed; 393 acres thinned in urban interface mitigation with 97 acres treated by prescribed fire; animal control live‑release rate that fell to 50% during a distemper outbreak but had recovered to 62% year-to-date; EMS revenue of about $1.1 million with a collection rate cited at 27% (target 40% and current improvement to roughly 37%); and 261,000 dollars in auction revenue from replaced municipal vehicles.
Staff said the performance book contains more than 300 measures and will remain available online; the council received the analysis by motion.
