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Committee reviews emergency response data, discusses EMS response times and NextGen 911 texting
Summary
County emergency-response leaders told the Public Safety Committee May 6 that EMS response times have been stable, described dispatch policies that limit initial acknowledgement to four minutes, and said the county is testing text-to-911 as part of a statewide ESInet project.
The Marathon County Public Safety Committee reviewed emergency response data May 6 and heard county emergency staff summarize recent operational changes and the limits of local control over response times.
Captain Bill Bridal (Captain Berto in packet), Marathon County Sheriff's Office, told the committee the response-time data provided were for EMS only and that those times have been "pretty stable for the last several years." He said the emergency system requires an acknowledgement within four minutes and an additional four minutes to be en route, for an eight-minute target from time of call to units en route; if a page is not acknowledged within four minutes, the system automatically dispatches a mutual-aid agency sooner.
Administrator Lance Leonard described…
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