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Small counties say limited staffing and costly software keep appeals on spreadsheets
Summary
Clerks and small‑county officials told the BOE work group that many counties run assessment appeals with less than one full‑time equivalent, rely on Excel for case tracking, and lack funds to buy or integrate case management systems; they urged grants, shared solutions and temporary sharing of hearing officers.
Clerks representing small and rural counties told the Board of Equalization work group that limited staffing, budget constraints and the cost of bespoke software force many counties to manage appeals on spreadsheets and create heavy seasonal workloads.
Bridal Velhakis, lead assessment appeals clerk for Ventura County and chair of the California Clerk of the Board of Supervisors Association’s Assessment Appeals Subcommittee, said a majority of counties have less than one full‑time‑equivalent employee dedicated to…
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