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Richland County administrator reports payroll transition went smoothly; Tyler time-and-attendance rollout set for October

3193826 · May 6, 2025
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Summary

Richland County’s administrator told the Executive and Finance Team on May 1 that a newly hired payroll and benefits administrator began April 21, recent pay periods processed with only minor glitches, and a vendor-supported time-and-attendance rollout will begin May 19 with full use expected by October.

Richland County’s county administrator updated the Executive and Finance Team on May 1 that the county has hired a payroll and benefits administrator and is progressing with a phased rollout of the Tyler financial and human-resources system.

The administrator said Melissa Wickard started as payroll and benefits administrator on April 21 and that the first two payroll runs since the staffing change were completed “pretty much without a hitch,” with only “some little glitches” being worked out. The county has been coordinating with a Tyler representative to enable uploads from Kronos to Pine Valley payroll and to give staff access to the Tyler ESS portal to view paychecks and account balances.

The update said staff access to the Tyler ESS portal is available but that only a small group of employees had logged in so far; the county will continue encouraging logins. The county plans a kickoff for Tyler time-and-attendance on May 19 and expects to “fully utilize time and attendance probably in October this year.” The administrator thanked staff who supported the manual work needed during the transition, naming Melissa Wickard, Michelle Brown, Justin Siemens, Taryn Weber, Kayla Katarak (Pine Valley), and Terence (Highway) for their efforts.

Why it matters: The county is replacing manual and legacy processes with an integrated vendor system that centralizes payroll, employee self-service, and timekeeping. Officials said the project is intended to give department heads direct access to routine financial reports and to reduce the need for manual report printing.

Details provided at the meeting: the administrator has met with 12 of 20 department heads since starting and has participated in local workforce-collaboration meetings to address employee shortages. Staff reported continued work with the Tyler representative to resolve portal glitches and to merge manual spreadsheets into the new system. The administrator said more work is needed on “the financial part of Tyler” to maximize the system and expand access to other departments; in the meantime, some report printing is still handled by Tammy Newberry.

No formal decision or vote was taken; the remarks were an informational update to the committee.