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Enforcement units report focused outreach, citations and sweeps for unlicensed activity during pandemic
Summary
Investigation and compliance staff told the advisory council the bureau focused on unlicensed activity during the COVID‑19 period; their second‑quarter data show numerous contacts, citations, cease‑and‑desist letters and targeted sweeps in San Jose, San Bernardino and San Diego.
Nicole Bowles, supervising special investigator for Northern California, told the advisory council on Aug. 14 that the investigations unit concentrated efforts on unlicensed activity after the March pandemic shutdown. Bowles said unlicensed contacts and investigative visits continued, and the unit conducted targeted enforcement “sweeps” in several counties.
Bowles presented second‑quarter enforcement figures for the household movers program: 237 unlicensed contacts, two unlicensed citations, 39 investigative visits, 80 cases assigned, 16 hold‑hostage assigned cases (with nine resolved and goods returned), and…
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