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Bureau reports licensing totals, mover permit counts and plans for computer‑based mover exam

3191731 · May 5, 2025
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Summary

Licensing staff reported active registration totals across bureau programs, said household mover permits exceed 1,000 and outlined plans for a statewide computer‑based mover exam starting mid‑September.

Jacqueline Castro, licensing manager for the bureau, reported active registration totals for fiscal year 2020–21 and provided updates on household mover permits, renewal reporting and exam administration.

Castro said the Electronic and Appliance Repair program had 18,614 active registrations across multiple license types; the Home Furnishings and Thermal Insulation program had 22,792 active licenses (furniture retailers, bedding retailers, importers and manufacturers among them). Castro reported that the bureau had issued 7 household mover permits for fiscal year 2021 so far and that total active mover permits numbered 1,062.

Castro explained that household mover applicants must pass an exam based on the bureau’s maximum fixed rates and rules (the MaxTariff). Northern California applicants take the exam administered by the bureau, while Southern California applicants use PSI testing centers under a contract with the Office of Professional Examination Services. Exams were paused during the government shutdown and resumed in July; the bureau administered 11 mover exams in July. Castro said the bureau is working with the Office of Professional Examination Services to launch computer‑based testing in 17 California locations and an additional 22 nationwide sites with a tentative start date of mid‑September.

On household mover quarterly revenue reporting, Castro reminded movers that the quarterly statement and $15 administrative fee are due in January, April, July and October, and that $5 of the $15 goes to CHP’s Motor Carrier Safety Improvement Fund. For fiscal year 2019–20, the bureau reported household mover quarterly revenue of $2,522,198.15 but noted a backlog of second quarter reports that were still outstanding after the Aug. 14 due date.

Castro said the licensing system flags carriers that submit multiple quarters with no declared revenue; the bureau notifies firms approaching termination for failure to report. If a carrier files a fourth consecutive quarter with no revenue, the permit will be automatically terminated under current practice.

Council members commended licensing staff for assistance to applicants and asked follow‑up questions about exam logistics and late quarter revenues; Castro and bureau staff said they would follow up on projection questions with the fiscal analyst.