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Bureau reports steady license growth, plans enforcement sweep and hiring push
Summary
The Bureau of Household Goods and Services told its advisory council it has added thousands of licensees in some categories, is launching a delinquent-renewals project and has reclassified investigator positions to address field staffing shortages. The bureau also outlined outreach plans to raise public awareness of its programs.
The Bureau of Household Goods and Services reported steady license growth in some categories and outlined steps to bolster enforcement and outreach.
At the advisory council meeting, Licensing Manager Karen Skelton said the bureau’s licensing rolls show strong gains in certain areas. “Service contract sellers, continue to grow. We’ve netted for over 4,000 new licensees in the service contract seller category,” Skelton said, noting increases among bedding retailers and importers.
The numbers, Skelton said, inform enforcement work. The bureau is launching a project focused on delinquent renewals and cleanup of its records: “For the licensing statistics, we have about a 5.5 percent population that is delinquent on bear and…
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