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City outlines multi-year IT plan: records management, ERP and utility-billing upgrades

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City IT staff described an enterprise software roadmap covering records management, a new enterprise resource planning (ERP) system, permitting and asset-management software and ongoing training.

City information-technology staff presented a multi-year enterprise software roadmap that includes a records management system, replacement of financial and human-resources systems with an enterprise resource planning (ERP) platform, and reviews of permitting and asset-management software.

An IT presenter said the city supports roughly 300 computer systems, dozens of servers and dozens of network devices across 10 facilities. The presentation listed current and near-term projects: a records management implementation, a multi-year ERP selection and rollout expected to extend at least three years, enterprise asset-management evaluations and permitting-software reviews. Staff also flagged training and governance work to keep employee skills current.

IT staff said the utility-billing conversion completed in December 2023 was a large effort because the city runs six separate utilities and finding a vendor that could manage all six narrowed the options. The presenter said the ERP selection and implementation will be a large undertaking to replace payroll, payables, receivables, the general ledger and related financial functions.

No procurement decisions were made during the orientation; staff said the ERP replacement will require a formal RFP and an extended implementation period.