Citizen Portal
Sign In

County IT reports phone-system RFP, 911 upgrades and near-complete forensic center audiovisuals

3176411 · May 2, 2025

Loading...

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County IT (CCIT) reported an RFP to replace the county phone system, completion of an AT&T ESInet migration for 911 circuits, pilot implementation of a location-service product (Red Sky), an asset-management rollout scheduled for May 28 and audiovisual hiring ahead of the Regional Forensic Science Center opening.

County IT staff updated the Infrastructure Committee on several technology projects, including replacement of the county phone system, 911 upgrades, and work to ready the Regional Forensic Science Center.

Jerry, speaking for the county's CCIT team, said the county issued an RFP for a funded phone-system replacement last week and that three weeks earlier the county moved its 911 circuits from Frontier to AT&T ESInet, a fiber-based connection. The migration, which Jerry described as a multi-year vendor coordination effort, positions the county to enable enriched 911 features such as text-to-911 in the future.

Jerry also reported pilot work on a product called Red Sky to provide more precise caller-location data to 911 dispatchers. "You can imagine that this is very helpful in urban areas where you have sky rises," he said, noting the product can show floor-level information for complex buildings when implemented. Jerry said the pilot is working and that the county is required by law to implement updated e-911 rules for IP-based callers.

IT staff said an asset-management product for parks and facilities will go live on May 28, and that the county has hired an audiovisual systems engineer who will start June 2 to support audiovisual systems countywide (courtrooms, Lakeview campus, jail video systems and the forensic center). Jerry said the Regional Forensic Science Center's AV and video systems are being installed and that the pathology stations and student viewing areas are being outfitted for educational uses. CCIT also has two help-desk vacancies with candidates being interviewed.

These IT projects are part of standard county infrastructure work and were presented as status updates; no committee votes were taken on these items.