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Green Bay committee approves three-year crossing guard contract worth about $1.14 million
Summary
The Green Bay Finance Committee unanimously approved a three-year contract with All City Management for crossing guard services, budgeting roughly $380,000 per year amid ongoing staffing shortages and a higher city bill-back rate for police coverage of unstaffed intersections.
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The Green Bay Finance Committee on April 29 unanimously approved a three-year contract with All City Management for crossing guard services at an estimated total cost of $1,140,000, or roughly $380,000 per year, effective June 1, 2025.
Committee members heard from city staff that the program covers 32 schools in Green Bay and is staffed by 38 crossing guards, though many guards cover multiple school intersections. "Just to give you some perspective, the crossing guard program reaches 32 schools," city staff said. "It's staffed by 38 guards. Some guards have multiple schools in the morning and afternoon." The staff also said the service has chronic staffing shortages: "There is a shortage of crossing guards. Just people just don't want to be crossing guards anymore."
Staff told the committee that under the contract the city will bill the vendor $50 per hour when the company cannot staff an intersection and the city must use police or community service officers to cover it; staff noted the previous bill-back rate had been about $6 per hour under the older arrangement. "If they do not staff an intersection because for some reason there's a labor shortage, we've had community service officers or police officer staffing intersections. That does come at a considerable cost for the city. The bill back rate is $50 an hour," the staff member said.
Committee members questioned staffing levels and historical costs. Staff estimated the city had averaged about 26 guards filled under the previous contract, below the 38-guard target, and said the city budgeted approximately $360,000 for the program for the current year. "For the 2024 actuals are 358,000," one committee member said during the meeting. Staff added that outsourcing to a vendor saves staff time on onboarding and reduces turnover-related labor demands. The staff also said All City Management had absorbed the prior vendor through a merger and that existing crossing guards had already transferred to All City Management.
The motion to approve the contract carried unanimously. The committee record shows no amendments and no recorded roll-call breakdown; members indicated voice approval with "aye."

