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Small counties ask state for grants or shared portals as clerks struggle with appeals staffing and costs
Summary
Clerks of small and rural counties told the BOE that limited staff and the high cost of standalone appeals software force manual processes; they urged state grants or shared, open systems and temporary sharing of hearing officers among nearby counties.
Clerks of smaller counties told the Board of Equalization work group that assessment‑appeals administration remains largely manual in many jurisdictions and that state help would be needed for modern case management.
Melissa Kitz, assistant clerk of the board and clerk for Butte County’s Assessment Appeals Board, said her office uses Excel to track appeals and that developing county software has estimated costs “around $200,000,” which she said is unaffordable for many counties. “I have a staff of probably half a person that works with me,” Kitz said. “I receive probably…
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