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OIG flags hiring, retention and staffing reductions as drivers of service problems
Summary
Tammy Hull told the House subcommittee that staffing gaps, rapid hiring without adequate job orientation and reductions in experienced supervisors have contributed to service problems. She said the OIG has audited hiring practices and found that faster time‑to‑hire must be paired with better retention and on‑boarding.
Tammy Hull, inspector general for the United States Postal Service, told the subcommittee staffing levels and hiring practices are a consistent contributor to delivery problems.
"They have difficulty with maintaining experienced and trained supervisors across the country," Hull said during questioning on…
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