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USPS network changes tied to service declines, OIG warns for rural areas
Summary
The Postal Service’s Delivering for America reforms and a pilot local transportation optimization (LTO) program have, according to the USPS Office of Inspector General, contributed to lower on‑time delivery — with rural areas disproportionately affected — and the OIG says the Postal Service has not publicly updated earlier financial projections.
Tammy Hull, inspector general for the United States Postal Service, told the subcommittee that changes to USPS mail flow under the agency’s Delivering for America (DFA) plan have created widespread implementation challenges that have harmed on‑time delivery in many places.
"When mail flows change, it's a big network, and when changes are made to the mail flow, a lot of things break," Hull said, citing the launch of a regional processing and distribution center (RPDC) in Atlanta…
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