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House panel probes Vermont web portal contract, fee disclosures and RFP timeline
Summary
Members of the House Energy and Digital Infrastructure Committee questioned Agency of Digital Services officials on April 30 about the Vermont web portal contract with Tyler Technologies, revenue flowing through vermont.gov, confidentiality of fee reports and the status of an open RFP to renew hosting and payment services.
The House Energy and Digital Infrastructure Committee on April 30 pressed Agency of Digital Services officials for details about the state's web portal contract, the fees that pass through vermont.gov and the status of a currently open request for proposals (RFP).
The committee heard from Jim Lipinski, director of shared services for the Agency of Digital Services (ADS) and chair of the Vermont Web Portal Board, who described the web portal as essentially vermont.gov and "95% of what is under vermont.gov," with a few exceptions such as the Secretary of State's site and the marketing site vermontvacations.com. Lipinski said Tyler Technologies currently hosts the portal and is paid from transaction fees collected through the portal.
Why it matters: The portal handles a large volume of fee-based transactions that pay for state services and, in fiscal 2024, produced roughly $114.5 million in gross transaction volume. Lipinski told the committee that Tyler received about $3.6 million in FY24, approximately…
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