Former Chandler resident accuses city of failing to enforce short‑term rental rules; mayor asks for memo

Resident Paul Pavlich told the Chandler City Council on April 10 that his family sold their home and left Chandler after what he described as nearly a decade of unresolved city code and short‑term rental violations.

"After several years of working through or with and every relevant department from code enforcement to business compliance... I'm here to tell you that our family has given up," Pavlich said during an unscheduled public comment period. He said city employees and officials coordinated with the alleged violator and that attempts to resolve the problem through city processes failed.

The complaint named elected officials and staff by role and name. Pavlich told council: "Mayor Kevin Hartke, you feigned interest in resolving this before and after the January meeting and took no action. Council members Orlando and Poston... gave me your word and personal contact information to resolve this, yet did nothing when contacted. Vice Mayor Ellis... we attended your campaign events and thinking you would represent us, and you've let us down." He also identified Neighborhood Resources Director Leah Powell, Business Compliance Administrator Bonnie Boddy and Public Affairs Senior Manager Alexis Abadoka as staff involved.

Pavlich asked council to review the city's handling of his family's case and referred members to his earlier remarks at the Jan. 23 meeting. He said the family "used to live" at 1313 East Tyson Street in Chandler and that they have since sold the home and are "no longer Chandler residents." He closed his remarks: "Your apathy, lack of action and unethical behavior... are to blame."

After Pavlich finished, Mayor Kevin Hartke asked the city manager to provide information to the council about the matter. "City manager, I know that we had conversations about this, what we could do in that. Could you please send a memo out to council regarding what we did do related to this particular case?" Hartke said.

No formal motion or vote was recorded on the complaint during the meeting. The council accepted the speaker's comments under the rules for unscheduled speakers and did not engage in back‑and‑forth during the public comment period. The mayor's request for a memo constitutes a direction to staff to report back to council; the transcript does not record when that memo will be delivered or what it will contain.

The transcript contains the speaker's allegations and the mayor's request; it does not include responses from the named staff members or any recorded enforcement actions taken in the case.